Our customer care team is ready to assist you with product information, orders, sizing, delivery, and any other questions.

Phone: 0725 379 543
Email: Davivashoes@gmail.com
Email: Info@davivashoes.co.ke

You can also visit us at Mombasa Road, Syokimau, Nairobi, Kenya.

If you need to cancel or change your order, please contact us as soon as possible after placing your order. We will do our best to make the requested changes before the order is dispatched.

Once an order has been dispatched, changes or cancellations may no longer be possible.

Same-Day Delivery: Available for orders placed before 4:00 PM within Nairobi.

Next-Day Delivery: Orders outside Nairobi but within Kenya are typically delivered within 24 hours, depending on the destination and delivery arrangements.

We will communicate with you regarding the delivery arrangements for your order.

We offer convenient delivery options depending on your location.

Nairobi: Doorstep delivery is available through our rider.
Outside Nairobi: We arrange delivery through suitable courier or transport services.
Other delivery methods can be arranged based on the customer’s preference.

Please note: Delivery costs are paid by the customer unless otherwise stated.

We are committed to providing quality footwear and ensuring that our customers receive products in good condition.

If you experience a problem with your purchase, please contact us with your order details so our customer care team can review the issue and advise you on the appropriate solution.